Technologies To Improve Efficiency & Workflow In Clinics
Is your clinic staying on top of all the technologies that can help boost productivity? New tools and applications are constantly being developed to help automate and speed up processes, so don’t shy away from them! Through leveraging technology, you’ll be able to improve workflow and efficiency at your clinic.
Case in point: Electronic medical records (EMRs) have transformed patient data management. What exactly is an an EMR? It’s a computer-based patient record that improves communication between doctors, as well as to patients. Doctors have come a long way from the days of logging on paper charts – nowadays, nearly every clinic has an in-suite EMR system. Not only does it greatly simplify the logging and retrieval process for doctors, but EMRs also:
- reduce the chances of delay
- increase the ease of patient transfer to a new doctor
- reduce the chance of errors, and duplicate tests/clinical assessments
Currently, there’s a number of EMR systems available on the market. The prevalence of the one you decide to go with may affect how many physicians are open to joining or locuming at your clinic, as it may take a while to learn and get accustomed to a specific EMR system.
Appointment Management Systems
Scheduling and other patient engagement tasks are some of the things that can easily be handed over to technology. Old-school, manual phone scheduling has some obvious downsides, such as:
- using staff is labour intensive
- can result in cancellations/no show
- might miss connections/bookings
For these reasons, consider using call centre optimization, which may include:
- interactive voice response
- improved staff scripting
- reduced hold times
Even better, explore third-party scheduling integrations that allow patients to book and manage their appointments by themselves online, without ever having to pick up a phone! Imagine all the time and effort clinic staff can save if not having to deal with appointment calls.
Virtual doctors’ offices are very much a thing nowadays! Using telemedicine, patients can see and talk their health care provider over a secure and private network to make fast and appropriate health care decisions.
Telemedicine can help bridge the gap in areas where there may be a lack of transportation, decreased funding, or shortage of staff members – especially in rural communities. However, nowadays telemedicine is becoming increasingly popular as simply a fast and convenient way to receive clinical diagnosis and consultation all around the world.
Recruiting physicians is an ongoing onus that clinics deal with. The most efficient way to go about doing so is to reach a large pool of your target audience (i.e. qualified physicians looking to practice in your area, perhaps of a certain specialization).
In this capacity, many of the “traditional” methods for recruitment just don’t hold up. Word-of-mouth doesn’t allow you to reach a large enough audience, job boards don’t target the specific people you’re trying to attract, and recruitment agencies are manual and expensive.
An automated, data-driven tech platform has the ability to be both efficient and cost effective. With a large enough network, both clinics and physicians can find exactly the right candidate or employment opportunity that they’re looking for.
Locumunity is an example of one with a network of over 1,300 physicians (and growing daily!) all across Canada. Once a job is posted – it’s automatically sent out to all qualified physician users that match the criteria. This allows for far more exposure, and way less time and effort.
Things are moving fast! Don’t get left behind
Just like how physicians are expected to keep up-to-date on medical literature and be engaged in the ever-evolving world of medicine – clinics and medical facilities need to keep on top of new technologies and tools that ultimately allow for better patient care and a more efficient healthcare system!